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Refund
Policy

Thank you for choosing our Auto inspection report service. We strive to provide accurate and reliable information to assist you in making informed decisions. Please review our refund policy below:

Refund Eligibility

Refunds are only applicable under the following conditions:

  • The car report provided contains significant errors or inaccuracies that directly impact its usefulness.
  • The report was not delivered within the promised 8 to 10 business days due to delays on our end.

Non-Refundable Situations

Refunds will not be issued in the following cases:

  • If the report was delivered within the 8 to 10 business day timeframe.
  • If the customer changes their mind or no longer requires the report after purchase.
  • If the report was accessed, downloaded, or viewed by the customer.
  • If the delay was caused by factors beyond our control (e.g., third-party data provider

issues, technical difficulties, or incorrect information provided by the customer).

Refund Request Process

To request a refund, customers must:

  • Submit a written request via email to our customer support team within 7 days of receiving the report.
  • Provide detailed documentation or evidence supporting the claim (e.g., proof of inaccuracies or delays).

Refund Approval and Processing

  • Refund requests will be reviewed within 5 business days of receipt.
  • If approved, refunds will be processed within 7 to 10 business days and credited to the original payment method.
  • Partial refunds may be issued if only a portion of the report is deemed inaccurate or unusable.

Policy Updates

We reserve the right to modify or update this refund policy at any time. Customers will be notified of any significant changes via email or through our website.

By purchasing our car report services, you acknowledge that you have read, understood, and agreed to this refund policy.

Thank you for trusting us with your car report needs.

Auto Inspection Report: https://test-pro-02.thenexuslogic.com/contact-us/ 
Date: 16/02/2025